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about Precision Garage Door
Precision Garage Door of Atlantahas received 10987 reviews, averaging 4.93 Stars:
Riverdale, GA
Thank you for giving Josh and the company 5 stars. We appreciate your business and are pleased to hear that you are satisfied with the work.
Lithia Springs, GA
Had a spring replaced on my garage door.Brandon the text was very informative about job and performed it in a very processional manner...
- Sam Jones
Sam, Thank you for the review and for your business. We are pleased to hear that Brandon provided you with five star service. Please let us know if we can help in the future.
I am so glad I contact you guys. Your tech Ed was the best. He explained so much to me about my door. He when through my garage door with a fine tooth comb. He made me feel welcome and confident that the job with be done correctly. I am completely satisfied of the work that was done. Thank you so much Ed you pull me out of a jam. I would referred you guys to everyone I know. You guys are the greatest. ( 5 Stars)
- Tyrone Thorne
Tyrone, Thank you so much for leaving such a kind review. We love hearing how satisfied our customers are with their experience. Ed is a fantastic employee and we are so proud that he could make you feel at ease and confident with the whole process. Please let us know if we can assist you in the future. We appreciate your business and the recommendation!
Alpharetta, GA
Kris B. was awesome! He was really friendly and super knowledgeable - I appreciated that he took the time to explain everything I needed to know in order to make an educated purchase AND to take great care of my investment. He even helped me program my car to open the garage before he left, which I was never able to figure out before. I would absolutely recommend Precision to others based on the experience Kris provided! Thank you!
- Katie Bossie
Katie, we are so pleased to hear Kris was able to help you have a good experience with our company. Thank you very much for taking the time to leave a review and for recommending us to others. We value your business and please let us know if you need us in the future.
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Newnan, GA
Our service tech, Roy, was very personable, competent, and honest. There was no pressure regarding what to do and everything was reasonably quoted up front. We are very satisfied.
- Mark Fields
Mark, We are pleased to hear you had such a good experience with Roy and that you were very satisfied with his work. Thank you for the review and for your business. Please let us know if we can assist you in the future.
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Peachtree City, GA
Edward did an incredible job explaining and installing our new garage door. Very thorough and detailed. Great to see someone have such passion for what they do!
- Jay Herzog
Thank you so much for taking the time to leave a review. Ed is a valued employee and our customers love him! We appreciate your business and look forward to working with you in the future if needed.
Product:
Flowery Branch, GA
Precision garage door techs work off commission. We had a spring break on our main double car garage door. Was told over the phone the spring would be about $189. Come to find out that both springs need to be replace on those large doors when only one spring breaks. So in my opinion, it should be quoted that way originally, $380 for the pair of springs. When Dustin came he quoted over $1000 for service to the door. What was worse was his attitude towards me. Very condescending and rude. The next day we had Aaron Overhead doors fix the springs and a few other items that needed to be repaired. The cost was $300. I feel like Precision was trying to take advantage of me. Beware!!!!
- Mandy Butterly
Thank you for giving us your feedback, we appreciate it. General prices are given over the phone to give the customer an idea of pricing. It is hard to know what kind of door or spring system is currently up at a customer's home without a technician going out to look at the property to give an exact quote. All calls are recorded and when we went back to listen and make sure the scheduler quoted you correctly, she did which was a quote per spring. After reviewing the two quotes given to you by the technician, you were quoted just to replace the springs, and were given a quote to do a full high cycle rebuild on the door as several components failed on the 25 point inspection report. We apologize for the technician's attitude that you experienced. We do not promote this kind of customer service by any means and are handling this internally to make sure this does not happen again. We do try to be competitive with our pricing based on each quote option given to a customer. Again, we appreciate the feedback and hate that we couldn’t work with you.
Great service. Always very dependable and professional. Fantastic company.
- Kristen Abrams
Thank you Kristen! It was our pleasure to work with you and we love hearing that you received great service. We appreciate your business and the review.
Atlanta, GA
Very disappointed that we have a problem so soon after install, this maybe unusual, will give it some time but I cannot fully endorse at this time.
- Stephanie Cafferty
We are sorry there was an issue four months after the install of the liftmaster sensor. We are glad you called to let us know and we were happy to send a technician out to get them replaced under warranty. We appreciate your business and please call if we can help in the future.
Loganville, GA
Called your office yesterday concerning my garage. I needed to have a torsion spring replaced. The customer service rep gave me a price range between 90 and $190. When the tec showed up I asked him to give me a price for two springs to improve the operation and that price was $400. When I said that was outside my budget and that I would just go with the one spring, he quoted over $300. While he was there, he proceeded to suggest that many more parts needed to be replaced questioned the quality of the garage door opener system I had installed and tried to upsell me in a lot of areas.
- David Canup
We are sorry for your experience and that we were unable to help you with your garage door needs. After reviewing the technician's safety inspection, there were multiple items failed regarding the garage door opener and spring system that he needed to inform you of. We try our best to be as competitive as possible with pricing depending on what he needed or suggested. We are sorry we missed the mark on pricing with you. If we can help in the future, please let us know.
Atlanta, GA
The technician Joe called and arrived on time. That is a plus. He accessed the situation and recommended services that I would need. He was professional and courteous and performed the services in a timely fashion. I would recommend Precision for your garage door needs.
- Winifred Bannamon
Thank you for the recommendation and five star review. We are glad we could assist you and that Joe provided you with a good experience.
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Alpharetta, GA
Excellent, quick service. Super friendly, courteous and professional technician (Shaun was a pleasure). Great pricing. So glad I went with Precision. Thank you.
- Joyce Smith
Joyce, we are so glad you allowed us to do business with you too! Shaun is an excellent employee and we love hearing that he provided you with five star service. Please let us know if you need anything for your door needs in the future.
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Dallas, GA
I liked everything about Precisions ad. We had repair on both doors. Dustin thoroughly explained all repair work and did a fantastic job.
- Deloris Stephens
Thank you for doing business with us, we appreciate it! We are pleased to hear that Dustin provided you with five star service and that he did a great job for you. Please let us know if we can assist in the future.
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Palmetto, GA
Fast and very nice service.
- Debra Wilder
Thank you for your business and the review!
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Dallas, GA
There are the best and the employee do the work is 100% good working person and he know how to tecare people thanks for the good job you doing we are 100% satisfied. We recommeding precision garage door to anyone.
- Jose Sanchez
Jose, thank you so much for the recommendation and kind words about our company. We strive to provide all of our customers with five star service so they have a great experience like you did. We appreciate your business and please let us know if we can help in the future.
Marietta, GA
Great job from start to finish. Timely on initial appointment and also on installation day. The garage doors look sharp and a very quiet.
- William Stanton
Thank you for your business and the five star review. Please let us know if we can help in the future. Enjoy the new doors!
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Smyrna, GA
Great and quick service!
- Jeffrey Castle
Jeff, glad we could help with your door needs. Thank you for the five star review!
Marietta, GA
Victor was very professional, prompt and friendly. Took care of the immediate problem and gave me the options for future repairs.
- Brian Abel
Brian, Thank you for the review. We love getting feedback from our customers on their experience with the technicians and their overall experience. Victor is a valued employee and we are pleased to see he took care of your door needs. Please call us in the future if we can assist you.
Atlanta, GA
Excellent service!
- Dominique Shields
Thank you for the five star review and your business!
Marietta, GA
Very happy with the work Victor performed. He is competent, personable and a great communicator. Deserves five stars +++
- Michael Wing
Thank you for giving Victor and the company a five star review. Victor is a great employee and we are happy to hear he provided you with a good experience. Please let us know if we can assist you in the future.
Snellville, GA
Our technician Jeremy Bojkovski is very knowledgeable and provide excellent service installing our new unit because of him we will become a loyal customer. Thanks Jeremy!
- Cc Nguyen
Thank you for the 5 star review! We appreciate your business and feedback regarding your experience! Way to go, Jeremy!
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Jonesboro, GA
Ryan was very nice, he took his time to explain everything going on with the garage and the best solution. Customer service goes a very long way and he is leading the charge.
- Genita Mcrae
Thank you for the 5 star review! We appreciate the feedback and agree that Ryan is top of the line when it comes to customer service!
Lilburn, GA
Ryan was great, and had an innovative solution to my unique door situation that does the job perfectly, and saved me a bunch of time and money. I couldn't be happier!
- Andrew Maffessanti
Thank you for the 5 star review! We appreciate you taking the time to share your experience!
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Norcross, GA
I've used this company twice and they did a fantastic job both times. Sean and Uri were on time, gave me different options for the repair and performed the installation. They are a great company very professional and easy to schedule.
- Ike Chukwumerije
We appreciate your return business and are thrilled to hear of your experiences with us! Thank you for the 5 star review!
Atlanta, GA
James arrived right on schedule. He was informative, efficient, and made good suggestions for required and suggested work. He got the door unjammed and repaired in about 90 minutes. Quieter than it’s been since we moved here.
- Stan Saunders
Thank you for the 5 star review! We are thankful for the opportunity to service!
Gainesville, GA
Great job. We have always used Precision to work on our homes. Technician was very courteous and knowledgeable. I replaced my 15 year old motor with a new belt drive LiftMaster unit that is whisper quiet.
- Al Petrangeli
Thank you for being a loyal customer! We appreciate the 5 star review!
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Cumming, GA
Our neighbor website recommend Precision, My garage door required repairs, the service tech arrived when promised. He also took the time to explained ever option we had to fix the garage door. As he was fixing the door he explained ever step. I am very pleased with the service and especially with the service tech, if we require more repairs I will be calling them back and requesting the same service tech.
- Marie Minutillo
Thank you for the 5 star review! We strive to be a name you can trust and that wouldn't be possible without great teammates like Shaun!
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Locust Grove, GA
These guys are great. Came out and fixed my garage door very quickly. The service tech was extremely professional and presented me with several repair options and didn’t go a cent over the quote. Definitely recommend them to anyone who needs work done.
- Kenneth Palmer
Thank you for the 5 star review! We are thrilled to hear of your wonderful experience and look forward to your referrals!
Buford, GA
I have used Precision before and was very pleased with their work. Installer was courteous and knowledgeable.
- Sherry White
Thank you for being a loyal customer! We appreciate the kind words and 5 star review!
Product:
Atlanta, GA
James was great!
- Grant Campbell
Thank you for the 5 star review!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
On scale from 1 to 5 a 5 he was very professional.I am satisfied with the work.
- Thelma Patterson