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about Precision Garage Door
Precision Garage Door of Atlantahas received 10987 reviews, averaging 4.93 Stars:
Duluth, GA
Roswell, GA
After our door was poorly serviced due to errors by an unskilled technician, precision went above and beyond to rectify our issue. An amazing customer service and sales group. We are lucky and glad to have Precision as our garage door maintenance and supplier.
- Alvaro Timotheo
Product:
Atlanta, GA
Great service from start to finish. The sales consultant was terrific at the outset explaining everything, and Jeff, our technician was awesome. Total professional. He installed our new door; answered my questions and cleaned up everything. He treated our house like it was his. I was impressed by his level of detail. I'd recommend them. Thanks.
- Ari Katz
Stone Mountain, GA
Mike was awesome! I was running late getting home and Mike was willing to wait until I arrived. Great customer service. Not only did he repair my garage door, also did a tune up on my other garage door. Same day service....wow! You WOULD NOT be disappointed with Overhead Garage Precision Door Service. Very impressed to say the least. I am a very satisfied customer! Thanks Precision.
- Eric Williams
Product:
Powder Springs, GA
The price was good, they were on time, and replaced our old door in just 1-1/2 hours. It looks good, is quieter than the old door and seals perfectly. Our old door was made of wood panels and over time the springs lifted the ends up and the opener pushed the center section down, resulting in gaps at the ends and lots of mice in the garage.
- Terry Dustin
Product:
Acworth, GA
Excellent service! Fast, prompt and locally owned.
- Sharon Kauffman
Product:
Canton, GA
Excellent service. Very prompt and able to discuss the areas needing service.
- Gerald Jones
Product:
Lawrenceville, GA
David was very professional. He gave a quote before proceeding with the work and also asked if there were any other issues going on.
- Narendra Biraj
Bishop, GA
Buyer Beware: I assumed this was a reputable company based on their BBB rating, but turned out to be no better than a crooked mechanic who knows they have you under their finger once they are there and massively overcharges you for their service. I called and asked how much it would cost to replace the broken springs on my garage door. I was told on the phone that it would cost probably between 80 to 180 dollars depending on the springs. I was well, yes I could do it much cheaper myself, but I would have to wait to order the springs and my car was trapped in the garage unti it was changed, so I figured the price was reasonable enough and told them to go ahead and come out. Once he arrived, the sales job began due to him knowing he had us stuck to a service call charge if we said no. He started calling out all the other things that he thought should be changed on the door besides just the springs. Which was basically everything. The end bearings, the rollers and if you get the max package we can put "special" springs and rollers in but that will be 200 dollar more. I was told that to do the basics was 620 dollars before tax. The high pressure sale was on, I was between a rock and a hard place, now I knew this was way over priced, but I had no choice but to agree to it. He finished the job in less than two hours. I priced the parts he used out online and for the two springs, the end barings and the rollers, the cost of parts to me, which I'm sure they get cheaper was just over 100 dollars. That means they charged me over 500 dollars in labor, over 250 dollars an hour to complete this job. They didn't even break out parts and labor on their invoice they gave me to hide how much the labor was. An incredible rip off. I honestly don't know how a business that is an unethical as this gets the ratings you get, but you screwed the crap out of me on your labor costs becuase you knew you could and you should be ashamed of yourself. Honesty and ethics is something that goes a long way in this world and unfortunately Precision Door service cares more about making money than being fair and honest. If I were you, I would keep an eye out for Mrs. Karma, becuase she can be a real bitch! Don't make the mistake to believe the person on the phone and have them come out unless money isn't an issue for you, because you will pay "way" more than you should have to with this company. Buyer Beware!!!!
- Gary Foote
Product:
Douglasville, GA
I selected your company because of the reviews online, made an appointment, and the day of the appointment I called and found out my appointment had been changed without telling me. So I did not reschedule because I took off for this appointment, I was going to use someone else, but the lady I spoke to on the phone obviously knew I was not pleased, Monday morning I got a call from Sean, and he really changed my opinion on this company and made me fill like I made the right decision to stay with Precision Door, so I only have positive feedback for them. The technician, Joshua, came out and was very professional. What I can see they are customer focused, Way to go! Use them you will not be sorry!
- Reginald Blakney
Dallas, GA
Repairman called ahead and was earlier than he expected. Was thorough and did a good job, Would have given a 5 except that I had a $249 charge for a hung door, which I thought was a little high.
- George carmi Marsh
Product:
Smyrna, GA
Excellent response time for a weekend emergency call. Also, the technician that came out was friendly, knowledgeable, and did excellent work to fix the problem. Would 100% use Precision Door again in the future.
- Evan Williams
Product:
Snellville, GA
Super fast response time to come fix our garage. Great service!
- Blake Vargas
Atlanta, GA
Very, very questionable pricing with a strong "What can I get out of this house" component. Technician arrived later than promised (end of day), did the quote on notebook paper with no back-up reference material like a typed pricelist, and managed the invoice so labor was not shown separately. The net of it is I paid $700 for 2 springs and 3 brackets. I also paid sales tax on the full bill as opposed to only the parts if the labor was listed separately. The parts are good, the technician professional and clearly competent. But I am left with a feeling I was hosed a good bit because I live in a nice home. I sent a note back to them summarizing my concerns, but have not received any response.
- Mike Payne
Lawrenceville, GA
Perfectly installed garage doors and took away the old doors and opener. Could have picked up some 6 dropped bolts, nuts and screws.
- Bert
Product:
Marietta, GA
Kevin Shelton did a great job. He was very respectful, friendly and knowledgeable. He came on time, got the job done, and charged a fair price. Glad to have our door working again!
- Katy Gadsby
Product:
Stone Mountain, GA
The technicians that came and installed my doors were very professional. They estimated the job would take about 2 1/2 hrs. They came within about 10 minutes of this time. That lets me know they knew exactly what they were doing and they did a great job. I am very pleased with the work they did.
- Ora Esters
Lithonia, GA
The technician was very courteous and efficient.
- Lewis Simmons
Gainesville, GA
Very PROMPT and COURTEOUS! Did a great job!
- Shirlene Allen
Product:
Lilburn, GA
Joshua, was terrific and very professional... Thank you
- Mary Williams
Alpharetta, GA
When our garage door stopped working, we googled service companies to find some reputable ones nearby. Precision Door Service were very highly rated and we ventured to call them. Shaun, the service tech, was excellent. The team was very professional and extremely knowledgeable. The service response was very prompt and quick, and the repairs were performed on the spot, which allowed us to use the garage door the same day. We are very happy that we found this company and we will use them again for further maintenance or repairs. We highly recommend them.
- Jinny Abi-Sarkis
Product:
Norcross, GA
Second time with Precision. Initial experience was good. Folks were honest and timely and completed good work
- Cheryl Soderholm
Product:
Hampton, GA
Excellent customer service and all the technician who came to my home were professional and friendly they answered all my questions with a smile. I would definitely recommend to others.
- Sheila Davis
Norcross, GA
Mike was super responsive, respectful and professional! I highly recommend Precision to all of my clients!
- Teri Ehrlich
Product:
Suwanee, GA
Tyler did an outstanding installation. Great experience overall.
- Roland Alverez
Product:
Atlanta, GA
Joshua was AMAZING!!!! I’m so glad I decided to give this company a try!!!
- Sade Lindsey
Product:
Stone Mountain, GA
5 Excellent customer service very efficient.
- Charles Hawkins
Product:
Snellville, GA
I was told that they was rated 5 stars and guarantee they work
- Rosetta Walker
Product:
Woodstock, GA
Great, timely service with very professional, courteous repair guys. I called at 9:30pm with an issue & the repair guys were at my house the next morning as scheduled. They took care of our issue quickly.
- Katie King
Lilburn, GA
Fast and efficient. Service representative was knowledgeable.
- Ray Morris
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Your service was five star.
- Raymond Kim