Read what people are saying
about Precision Garage Door

Mr. Allen was on time, knowledgeable and very professional. He took time to explain things. He also pointed out other issues that could occur in the future and what I could do to possibly prevent them. Again, very professional and very good at what he does! A true pleasure meeting him!

- Darryl Marshall

Absolutely the best customer service. From the great person who set up my appointment to Dustin who was very professional and explained everything to me so I could feel comfortable with all the work that needed to be done.

- Michael Wetzel

The technician performed the annual preventive maintenance and it only took 30 minutes. The garage doors are working fine and quiet

- Harriet Gill

These guys did any excellent job. We got two new garage doors. One was a replacement and one was a new door, all with openers. They were customer oriented and knowledgeable from the time they came to see our location and give us a bid to ordering the doors and finally installing. The installers were excellent and wanted to make sure everything was perfect. We so appreciated that and they did an excellent job. Thank you guys!! We highly recommend them.

- Karen Cleveland

I called this company because I had a sticker on my garage door from when they apparently had worked on it before. The technician, Carlos, arrived promptly and was courteous and friendly. He repaired the door and the cost was very reasonable. I will always use this company for my garage door service.

- Patti Tolbert

On 12/17/2023 we requested an estimate for door replacement.Derek came by and gave us an estimate. He wanted a deposit, but I stated we would think on it.On 12/21/2023, after thinking about it and looking around at other doors, we decided on a black door with NO windows. So after a revision, a new estimate was provided and we paid in FULL Estimate 60961113 -  just under 4K.On 12/31/2023 Derek texted us to request all of our information for their paperwork etc.On 01/09/2024 I called to speak to a manager at 350pmOn 01/10/2024 around 11am I was finally called back, and I voiced my concerns about not hearing from anyone about anything regarding our door. It apparently did no good.01/29/2024 I got a call stating our door was ready, and we setup a date and time for the installation. Robert arrived and installed our door, hardware etc. I like Robert. He did a good job. He is a credit to your company. I take serious issue with a few problems I have experienced with your company.I fail to understand how someone can drop a chunk of money and not hear from anyone in your company for an extended period of time. Had I not called on the 9th, I have no doubt no one else would have called us. Can you imagine how uneasy someone would feel if like us they dropped a considerable amount of money and had not heard from anyone for over a month? Our new garage door is nice... it is the exact color we wanted. What isn't so nice is the WINDOWS that we did NOT want and did not pay for. It gets worse than that. The door was installed on 2/01/2024. Today is 02/04/2024, and we still have YET to receive a phone call from anyone on this matter. Like I said, there is a serious communication issue with this company.And to add icing to this cake, the wrong garage door opener was sent. So for two days we had a different opener than what we paid for, but it was functional so at least we were not left without a garage door. Robert came over today (02/04/2024) and installed our correct opener. It speak volumes to his work ethic that he returned - on a Sunday no less - as promised to install the opener we had actually paid for. Robert has been the only bright spot in this ordeal. He is a credit to your company. I fail to see how we could continuously keep falling through the cracks. I do not understand how a company that claims "We earn our customers' trust in 3 important ways" can allow us to experience half of what we have. I have learned a valuable lesson here. I have learned I will need to go to the extreme end of due diligence to prevent this from ever happening to us again.I have also learned we will not be paying in FULL again.Thank you Precision Garage Door Service for teaching us  lessons.

- Shawn And Susan in Hampton

First of all they came out on a Sunday! Very responsive, transparent in their process and pleasant to have in our home.

- Tom Bell

I am giving 5 star when I first call the company the lady that answer the phone was so nice and professional also Carlos Adorno was very professional and he explained everything .

- Jennifer McGhee

Prompt, friendly, professional, fair and knowledgeable. Joe Huggins was great!

- Dan Ray

The technician arrived early, diagnosed the problem and did the repair in little over an hour. Great service.

- DAVID DAUGHERTY

Jeremy did a great job. He took the time to explain everything that was needed, supplied a quote and completed the work quickly, all within a couple of hours of my call for service.

- Denis Dalfonso

Precision came out and looked at the garage door opening and assorted hardware with it. The technician was able to give me different price options on what needed to be done up to and including a new opener. They finished promptly and even corrected a problem I didn't even know of. Runs even better and qieter than before. They did an fantastic job and would have no problem recommending them.

- Ron C.

Jeremy was fantastic. Very friendly and knowledgeable. Did a great job of explaining to me all the options on repairing and going with new doors. Highly recommend. Went with the repair option now but will call them for sure when we go with new doors .

- Bob Rech

Very personable, knowledgeable, and provided prompt service.

- Patti Welch

Had a great experience with Alex Cohn! Very knowledgeable and great attitude.

- Trey Paul

The technician was very thorough and professional. He took the time to explain everything to me.

- George Smith

I looked at other reviews on line and they consistently got a 5 star rating. My experience was much the same. They came out the very next day, they were exactly on time and explained what my options were. I hope I never need them again, but if I do, I would call them in a heartbeat!! Highly recommended

- Richard Rector

Great technicians, who know what they are doing. Pleasure to see how efficient they all are.

- Bill Dunn

George and Horace installed our new door today. We think it was done in a timely manner with no mess to clean up. We chose Precision Doors because of past experiences and so when we needed a new door Ryan walked us through the process. Everyone was very courteus, respectful and professional. We are very satisfied with this purchase and will continue to use Precision Doors.

- The Stoners

On time, knowledgeable, personable

- Larry Ellis

Joseph Huggins was in time for estimate. Very professional and courteous. He was attentive to our needs. Will recommend them and use you for garage door replacement. Thank you,

- Jose Corteguera

The rep is very personal and polite. I loved the service .

- Keene Louis

Aaron was wonderful: Professional and friendly. Explained everything well, went through process to allow me to reset garage door opening and closing levels if need to in future.

- David Williamson

This was a general maintenance call. The technician was timely, polite and efficient. He performed the maintenance, made suggestions of items that might need to be replaced/monitored, but no hard sell. I have been happy with the original purchase from Precision as well as the follow-up re: routine care. A well run operation all around.

- Yolanda / Gene Roberts

Vincent Patterson did an excellent job - he thoroughly checked out the entire system as well as all connections made sure he explained his work and that everything was running properly before he left

- Cary K

Great Service! Speedy, thoughtful. Highly recommend!!!

- Travis Proffitt

Fast same day service Thankyou

- Mark Moore

The sales rep, Brandon, was easy to work with and was able to answer all my questions about the different options. Robert, the installer, was did a great job installing and was sure to explain everything.

- Steve Allen

I have been a customer of Precision Garage Door Service for several years. I chose the company because it provided the service of a quiet and excellent operating system. In addition, every person with whom I had contact was cordial and proficient. I have always been satisfied with the service I received.

- Wesley Boyd

Great Service on the annual tune-up. Very knowledgeable, fast, and easy.

- Jason Rogers