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Precision Garage Door of Atlantahas received 10987 reviews, averaging 4.93 Stars:
Smyrna, GA
McDonough, GA
I chose yall because my friend suggested you. Yall came out and told me I needed a couple things fixed. Examined my garage door opener and t old me I needed a new one for 842.00. The bill was going to be 1600. I realized I had a warranty so opener was removed. Came back and said I needed a long holder that cranks the door up. I was charged 300 for 10 wheels and then springs and then the pole, was 800+. What was interesting is a company came out and said there was nothing wrong with the opener just needed to be reset. It opens just fine now. Guy did great work, think this supervisor was getting him to hustle us. So beware.
- Patricia Whitfield
Product:
Wow! We received the white glue service today! Derek Skaggs did an amazing job! We’re so grateful for the supreme work he did!
- Yvette And Vince Marcus
Product:
Newnan, GA
I used precision in the past with great success. Derek was extremely knowledgeable and courteous. He was very efficient and left no doubt he knew what he was doing.
- Jon Strickland
Product:
This was our second time using Precision Garage Door and both times have been a great experience. Seamless experience from the time we called at 6pm on a Friday night to 4:30pm Saturday when Jeremy arrived. He was professional and knowledgeable. He had all the material on his truck and had us back up and running in no time.
- Jason Pentland
Product:
Lawrenceville, GA
Had a neighbor that said they did a good job so we called on a Friday and they came on Saturday. Our tech was outstanding very personable and informative. We would highly recommend Precision door for any garage door work.
- Mike Ary
Product:
Riverdale, GA
Our garage door needed a new spring and Joseph did an amazing job! He explained all of the options to us and after we chose the best one, he completed the fix quickly. I would highly recommend Precision Door to friends and family.
- Donnie Wade
Product:
Senoia, GA
Work was done very good, would definitely use them again if needed. Installer did a great job.
- Charles Campbell
The garage door began opening, then closing intermittently. Jacob did an excellent job sleuthing and discovered a loose wire. Problem fixed! Sidebar: Precision installed a new door this past December and did a great job making sure the fit was perfect, without any cracks for bugs to creep through. I definitely recommend Precision door.
- Andree Randolph
I’ll give 3/5 simply due to immediate response and prompt arrival. I called around 1:30 and someone was at my house by 2:30. I initially called to have someone correct a mistake I made while converting from one-track high-mounted extension spring to a low headroom kit. I ordered a Clopay low headroom mount which included everything necessary to do the conversion (with some DIYing; i.e. drilling new holes in the tracks and drilling out rivets from original track, as well as shortening the original track). It was $250 minimum service, so I wanted to see how far he’d go with my given kit and his expertise. The gentleman arrived very quickly and in 30 minutes or so had corrected a huge mistake I made that put my safety in jeopardy — easily worth $250 minimum charge. He proceeded to tell me the kit I purchased was a gamble, despite what another professional had told me. He later said “it actually could work”, but that was after he fixed my issue and dropped the track 2”. By dropping the track 2”, I now have a gap at the top of the door that will never seal unless I do the conversion kit at this point. He also failed to relocate the locking brackets (which I didn’t mind doing, but the 2” drop relocated them to a position where they aren’t properly mounted and secure — they are both hanging on one screw). The gentleman was very courteous and great at what he did, but after rejecting a couple of personal phone calls on site and finally taking one that lasted a few minutes, I gathered he wasn’t interested in even attempting to install the kit I had purchased. Rather, he instructed me on how to install it. I’m quite a handyman, but after realizing the danger I almost incurred while disassembling the door, I would have rather had a professional do the work while I spent $500-$750 (no idea what the labor would have been). He made it clear that the $250 I spent was the most he was interested in incurring that day, while also saying another day he could install a torsion spring conversion but it would cost $1,200-$1,300, then I would need to spend another $500 minimum to install a wall-mounted opener on my own. All I wanted was someone to help install the kit I was told by another professional would work. I was prepared to spend the money. After asking twice he seemed adamant not to help do said install, so I paid close attention to what he did so I may do it myself. Glad I’m saving more money to do it myself, just upset I didn’t have a technician ready to do it themself. Knowing it was a $250 minimum for 45 minutes of work leads me to believe he took the easy route for higher income per work amount.
- Andrew Norris
Woodstock, GA
Cory, the technician was very friendly and knowledgeable. He quickly assessed all of the garage door issues and put together quotes to address some or all of the issues. When I approved the quote he began the repairs and installation of new parts. I was surprised and satisfied with the speed and quality of his work! He truly exceeded my expectations!
- Dan Leonhardt
Product:
Cumming, GA
He did great job very honest and helpful and made it painless and easy
- William Eckel
Product:
Acworth, GA
I chose Precision Door as I was familiar with the name from advertising I had heard. I was relieved that service could be provided quickly as my husband and I are on the elderly scale and the single double garage door is heavy! Dustin Ridge was my technician and I was extremely pleased. Dustin was punctual, professional and respectful during the entire process. He answered my questions with patience. I felt fully at ease that he would fix my problem and be honest and fix only what needed to be fixed. He provided me a new remote and even set it up for me in my Equinox and in my Corvette. Dustin went above and beyond and made this experience pleasant, as I was dreading the whole ordeal. Dustin is a fine young man. Best keep him around as he represents Precision Door very well.
- Hillary Dukas
Product:
Alpharetta, GA
Dustin Ridge did an excellent job!
- Karl Straub
Product:
McDonough, GA
Excellent customer service and the service tech was very professional. He immediately identified the issue and had it fixed within 20 minutes. Great service and recommended!!
- Neal Fraser
Alpharetta, GA
David Sweeney is an awesome representative. He went through all my options and enlightened me about my options.
- Robert Werner
Workmanship was good. Workman was kind and friendly. But the price, $900.00 was more than twice What I’ve paid for the same job in the past.
- Jimmy Hammonds
Product:
Powder Springs, GA
Very professional and fast service. Very courteous and good communicator I will definitely refer you to friends
- Wislet Saint Preux
Product:
Acworth, GA
Alex was professional, knowledgeable, experienced and explained everything. Thanks for having him on your staff.
- John Gloeggler
Canton, GA
They installed two new openers , rollers and a spring for me today. No problems. Alex (the technician) did an excellent job. he was on time and explained everything he did clearly. I would highly recommend using this service.
- Tim Wilson
Product:
Marietta, GA
Technician, Mr. Allen Morgan was very knowledgeable and professional. Although, he came to replace the remote key pad component. He diagnosed problems( I was not aware of) with the existing torsion spring system which require immediate replacement. So whenever I am ready for this work, I will contact Precision Garage Door Services.
- Snil Seth
Stone Mountain, GA
Excellent customer service from Robert! The lady who made the appointment was very professional and garage repaired within 2days.
- Gena G
Stone Mountain, GA
My Wall button is working now. It was replaced and the technician (Juan) did explain everything that he did. He also serviced my garage door (which hadn't been done since the garage door was replaced)
- Pat
Product:
Cumming, GA
My experience was pleasant. The problem was solved, the tech was very courteous, professional and helpful. I went with the reviews and rating on the BBB, which gave me some confidence. In my opinion, the cost was a bit high for a repair job but I was happy at the end. Thank you
- Mary Meeks
Peachtree City, GA
I wouldn’t recommend others Wasted time and money
- Kevin Jeong
Marietta, GA
Did excellent job and very efficient. Will definitely use them in the future if I have the need.
- Bruce Chandler
Prior service was great so I choose then again. Had a track
- Clayton Cooke
Douglasville, GA
Scott was very professional and very nice. He was quick and knew what he was doing enjoyed his service.
- Amanda Brown
Product:
We awoke to a spring on our garage door broken on a Saturday morning. We called Precision Garage Door and they said they could come between 4-8 pm. A few minutes later we received a text that said they could be there sooner if that worked for us. And of course it did. The service representative was very nice and friendly and knew exactly what he was doing. It did not take him very long to get the repair done and we now have a working door. Thank you for getting to us much quicker than we thought.
- Angie Mcleod
Lithonia, GA
I found you folks on line and just took a chance. I must say meeting the repair person Emilio was made the my situation a success story. KUDOS to Emilio! The moment he arrived on site I was professionally greeted and simply asked what happened and hoped no one was hurt. After taking a moment to assess the issue he asked my help to brace the doors back in place and he took over from there. Hour to hour and half later with new roller and springs my doors were up and running.....,. Agine We Thank You Emilio!! T.Newsome
- Tim Newsome
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
I did not move forward with the job because I did not like the attitude of Service person. I paid the service fee because I said I would. So a loss for me.
- Sheryl-anne Murray