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Chasen Pike

Chasen Pike
Service Technicians
Reviews: 87
Average: 4.97 stars
Drug Test: 2/11/2021
Chasen Pike has received 87 reviews, averaging 4.97 Stars:
1 2 3 4 5

Chasen Pike's Bio:

Hello my name is Chasen. I am recently married (6/10/17). I'm a born and raised Georgia boy who loves the Lord. I have been in the customer service industry since I was 15. A happy customer Is my number 1 goal. I enjoy working for Precision because of the way they conduct business. In a world where morals are almost non existent, this company strives to be good to everyone.

Review:

Very satisfied with service and repairman. Would highly recommend Precision to others.

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A Response from: Tim

Thank you Debra- for your business and your recommendation!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Your tech rep Chase was very professional and knowledgeable about the repairs needed. Chase offered needed repairs with options, and I made the decision based on his recommendations. Chase was very knowledgeable, professional and did a great job, I’m very thankful I called Precision. My garage door is very quiet. Thanks Chase for a job well done.

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A Response from: Tim

Thank you for choosing Precision and for taking time to post your review. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

You're service technician was excellent he did a wonderful job.

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A Response from: Tim

Very good - thank you for sharing!

Service Provided:
Broken Garage Door Spring Repair

Review:

Jason was friendly and professional. He explained everything clearly and provided pricing and repair options. The repairs were conducted professionally and efficiently. I recommend Precision for garage door repairs and service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleasant polite and on time!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Prompt and courteous employee. Provided quote to match my specifications. Excellent pricing.

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Service Provided:
Install Garage Doors

Review:

Chasen did a great job repairing my doors. He explained where the issues were and what could be done to fix them. I've used Precision since I bought my house in 2013, and I've always been really pleased with the service I've received. Thank you!

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Service Provided:
Garage Door Repair

Product:
Rollers

1 2 3 4 5
Date: 11/28/2017
Garage Door Repair
,
Review:

Extremely happy with the service we got.

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Service Provided:
Garage Door Repair

Review:

I was very happy with Senior Technician Ed Davis. Within the first five minutes after listining to my issues with my garage door opener, he was able to determine three possibilities that may be causing my garage door not to open or close at times. He was able to clean my interrupter cup and so far the garage goor works great. He was right to the point. You can bet if for some reason my ten year old garage door opener acts up again, I will call Precsion Door Service and have new garage opener and rails installed, by this company. Very impressed.

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Service Provided:
Garage Door Opener Repair

Review:

Great service and the product installed fantastic.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My experience with Precision was very pleasant. I highly recommend home owners to use Precision when it come to services/repairs for your garage doors.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We changed out all of the garage doors working parts except the doors themselves. Chassen did a wonderful job...informed me all along the way and we are totally satisfied.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great customer service today! Chasen Pike was my tech, you can't ask for a more kind and courteous young man! Top notch service!!! Thank you for a job well done!!!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Tim, Our 17 year old garage door broke on a Friday afternoon. The problem was obvious, one of the torsion springs was broken. Unfortunately the door was stuck, down, fully closed, and could not be opened manually. We found you with good reviews on Angie's List. When I called I fully expected to be scheduled for some time the following week. A very pleasant lady answered my call. After exchanging a few pleasantries about how each of our day's were going she surprising scheduled my repair for the following day, a Saturday morning. She advised me that your technician would call me about a half an hour before his arrival. About 8:10AM Saturday morning your technician, Chason, called to say he was on his way. When he arrived he greeted us cheerfully with a smile and a handshake. I asked him specifically, "are you in a good mood?" to which he responded immediately, "Yes, I am!" You see, it was raining, the garage door was stuck down, and our garage was a cluttered mess. Because of that we were unable to clear any space, in advance, for him to do his work. He got the door up, assisted me in clearing minimal work space, and got the door up. He advised me that he was going to do an inspection and write up a proposal. He showed us the worn parts to our garage door, less the broken spring, and explained why he thought the spring had broken and which parts he recommended should be replaced. Everything he told me make logical sense to me. Chason presented us with three or four repair option packages. We chose a repair option the replaced all the worn parts that he had identified and nothing more. He immediately went to work making the repairs and then showed us how to annually lubricate the new parts requiring lubrication. Anyway, I could go on and on, but I won't. To sum it up, from the time I called, until Chason left, it was a very pleasant professional experience. I hope that all of your employees are like the lady I spoke with and Chason, because we WILL RECOMMEND Precision Door Service to friends in need! Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chasen arrived on time, performed a thorough inspection and informed me of my options based on his recommended service and replacement. He worked quickly and did a great job installing our new garage door opener and replacing all of our springs and hardware. I'm definitely pleased with his service.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Service was performed in a timely manner, service guy was very polite, he answered all our questions. I would recommend your company to anyone in need of a repair to their garage door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very pleased with the work Chasen Pike did on our door today. Definitely recommend!

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Service Provided:
Garage Door Opener Repair

Review:

The Policy of asking the deposit for ordering parts not a good idea when the customer is happy to pay the full amount.

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Service Provided:
Garage Door Repair

Review:

I am very pleased with the ordering of my new garage doors. Chasen is a true gentleman, very polite and honest. Chasen made the procedure very easy and fulfilling. I am glad I finally call the phone number that has been pinned to the pantry door for years. Thank you, Chasen and Precision Garage Door Reaetta Wade Dunlap

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

the technician was very informative, helpful, on time and very good. He explained everything that he would be doing.

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Service Provided:
Garage Door Opener Repair

Review:

Service representative was polite, efficient, and knowledgeable. He repaired my door by replacing parts that had prevented my garage door from opening. Representative gave a full explanation of new parts 1/2 HP MOTOR, 1 light, 2 remotes, wall button,7 ft. chain rail, and safety sensors. I was given explanation of why the need for replacement, and details for operating the door and remotes. It should be noted that I DID NOT receive a second light bulb although description of equipment provided indicated TWO lights. Representative advised that IF I had a light bulb he would install it in the overhead mechanism. Service was good, but it should be noted that a consumer should ALWAYS receive what they are entitled to during a service call. ONE LIGHT BULB MISSING!! It was not until I received my email receipt (after the representative left) that I realized I had an entitlement to the second light bulb at the time of installation as it was indicated on the receipt. Just calling attention to a consumer issue. It should be noted that I would recommend this company.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Outstanding repair service. Our technician was on time, super courteous and friendly, explained everything. Very good price and I could not have been more pleased. Keep that up and you have a customer for life!

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Thanks to my Next Door neighbor friend for recommending Precision I was extremely please with the service and the cost.

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Service Provided:
Garage Door Repair

Review:

Excellent service both on the repair and before on the installation! Highly recommend this company.

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Service Provided:
Garage Door Repair

Review:

The service was very good ,would recommend precision garage door service to any one

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Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

Chasen replaced the door opener and the rollers. He was very friendly. He was very patient answering my questions and did a great job.

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Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

These guys did a great job. Came same day, the technician was very friendly gave and estimate and explained everything. I will recommend and use them again if the need arises. Thank You!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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