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Dustin Bourchier's Bio:
My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.
Braselton, GA
Thank you for the five star review and for your business, we greatly appreciate it! Please let us know if we can help in the future, we are always here for you.
Lawrenceville, GA
I was able to get a same day appointment and repair. It was so smooth. I wish all repairs went this effortless. Very pleased with my services.
- Janelle Meadows
We are so happy to hear this, thank you for sharing. We certainly try to make the whole experience as easy and convenient as possible for the customer. Thank you for your business and we are here to help anytime you need us.
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Atlanta, GA
Dustin was great. Very well versed in the products you sell. We signed with him at the initial consultation. Showed up wearing a mask which we appreciated. Couldn’t have been more professional.
- Jason Ianitello
We are very happy to hear this, thank you for sharing your experience with us. Dustin is a valued team member and we are pleased to see how satisfied you are with the service he provided. Thank you for your business and we look forward to working with you again in the future.
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Snellville, GA
Dustin provided Friendly and efficient service. He kept me informed re his arrival and estimate to repair the opener.
- Michael Evans
Thank you for taking the time to leave such a positive review. We appreciate your business and we are here to help anytime you need us.
Lawrenceville, GA
Dawson was amazing. Very knowledge and professional. He installed my new garage opener in under an hour and also programmed my car. I am now a lifelong customer.
- Melissa Counts
Awesome feedback, thank you for sharing. We are so pleased to see that Dustin provided you with five star service and that you are happy with his work. We hope you enjoy your new opener and we look forward to working with you for many years.
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Conley, GA
The Tech did a great job and he was quick
- Jasper Rasheed
We are grateful for your review, thank you for sharing your experience with us, its much appreciated! Please don't hesitate to call if we can help in the future.
Product:
Lithonia, GA
Dustin was very courteous and professional. Thank you!
- Teshara Felder
Thank you for your business and the five star review. We will be sure to share your kind words with Dustin and tell him to keep up the good work. Please call if we can assist you in the future.
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Lithonia, GA
The work is guaranteed. The integrity of the person writing up the repair, was so inviting. He displayed all covid-19 guidelines. I appreciate the excellent customer service.
- Gloria Rich
Thank you for sharing your experience and rating our service as five star! Customer satisfaction is our top goal and we love seeing how happy you are with the service provided by Dustin. We appreciate your business and please let us know if we can help in the future.
Product:
Auburn, GA
On time & job was quick!
- Jennifer Keeler
Thank you for your business and the five star review, so glad we could work with you!
Lithonia, GA
Same day service and I had the garage door opener repaired.
- Yvette Hutchinson
Thank you for your business and the five star review. We are so glad we could help with the quick repair. Please call if we can assist you in the future.
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Hoschton, GA
Friendly and very knowledgeable. Easy to work with and explained everything right up front I highly recommend them. I’m bad with names but I believe it was Dustin. He rocked it and mad me happy
- Elizabeth Holland
Thank you so much for this 5-star review. We are so pleased to see how satisfied you are with Dustin's work and we are glad he could help with your door needs. We really appreciate you being a customer and helping to share the word about us, we’re here for you anytime.
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Loganville, GA
Professional, courteous, and skilled service from Dustin Bourchier. He even had a coupon that I was allowed to use that eliminated the sales tax. Thank you Precision Door for your timely and professional service!
- Ann Gulledge
You are very welcome, thank you so much for your business. We are pleased to see how satisfied you are with the service provided by Dustin. If we can help in the future, please don't hesitate to call.
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Lithonia, GA
That was a great job thank you
- Sada Gueye
You're very welcome. Thank you for your business and the five star review!
Product:
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Our guy was on point! He was very professional and quick. He answered all of our questions and educated us on items we did not know about. He had the best customer service I have experienced in a very long time he deserves and award or a raise! Great job
- Ora Walker
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we are so happy to see how satisfied you are with the service Dustin provided. We look forward to serving you for many years to come!
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Grayson, GA
Quick and efficient. Also, arrived 2 hours ahead of appointment. Could have definitely used their coupon fron website had I known about it.
- Juan Mannings
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Product:
Snellville, GA
I am so pleased I called Precision. I have had ongoing garage door issues since purchasing my home in 2017. Justin was very knowledgeable and knew exactly what the issue was after explaining the ongoing problem. He quickly resolved includiing installation of a much quieter system to replace the really loud one. I am over the moon with my new, much quieter garage door!
- Chandra Pendergraft
We are so happy to hear this, thank you for sharing. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to working with you for many years to come.
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Lawrenceville, GA
I will never use your company again and I am reporting you to the better business bureau....
- Diana Craig
Diana, We are sorry you had a bad experience with Dustin. I understand from talking with my staff that your bad experience had more to do with the finance company than with Precision. Please understand that Precision facilitates the Finance company for our customers to utilize but has no authorization to call on your behalf. The finance company has changed their procedures on how they approve transactions and we were not aware of the situation that you were having until after you called our main office. Please accept our apologies on their behalf and we hope to be able to earn your business in the future.
Braselton, GA
Dustin is the most honest workman I have ever had do work on my home. The repair was done fast and the price was right. If you need a repair THIS COMPANY IS THE PLACE TO GET IT.
- Laurence Jones
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about our company. We’re here for you anytime, please don't hesitate to call.
Cumming, GA
Dustin Bourchier gave off a very salesmen vibe and was very condescending In his responses when I asked about product and Pricing. I was very put off by that and wanted to cut things short at that point. I asked him to just email me the best price and I would decide from there. His response was, “I’m NOT going to email you my BEST PRICE but I will email you my Retail Price later”. I just nodded my head ok and went inside. I later received an email with a price quote much lower than he verbally stated along with a voicemail from him stating, “I got AUTHORIZATION to email you the BEST PRICE and it should be in your email now”. I’m pretty sure he realized after he left that he shouldn’t have acted the way he did and was trying to do damage control. This experience made me not want to do business with Precision.
- Kash Iqbal
We're sorry that you had a bad experience with Dustin and for the confusion of emailing you the pricing. He was unaware that there was an option to email out just one quote as we usually email out Good/Better/Best. It was only after speaking with his manager did he get instructions on how to do that. Please feel free to contact us in the future for any of your garage door needs.
Lithonia, GA
Professionalism
- Cecilia Aboagye
Thank you so much! We appreciate your business and the five star review!
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Kennesaw, GA
My tech was courteous and quick. It was a good job
- Randy Jones
Thank you, glad we could help with your garage door needs. We appreciate your business and the five star review!
Product:
Lawrenceville, GA
Dustin called me shortly after I called Precision. The spring broke on my garage door over the weekend and I was pleased that there was no long wait to repair the door. Dustin was very good and efficient at repairing my door just a few hours after I called. I will call Precision for anymore problems in the future.
- Patricia Martinchich
We are so pleased to see that Dustin provided you with five star service and got your door working again. We appreciate your business and look forward to working with you in the future if the need arises.
Product:
Snellville, GA
Excellent service. Distin was efficient and professional. Thank you
- Philliphia Matthews
Great to hear, thank you, so glad we could help. We appreciate your business and the five star review!
Product:
Loganville, GA
I would like to begin by saying I contacted Precision Door in the middle of the night when the spring on my garage door snapped. I couldn’t believe how fast I was able to chat with someone. Before I knew it, I had an appointment for the next morning. Dustin Bourchier was the tech that came out. Dustin was extremely professional and explained everything that needed to be done. He did an awesome job. I would recommend both Precision Door and Dustin to anyone who needs work done. Thank you for your prompt and professional service especially in these trying times!!
- Jeremy John
We are so happy we could help take care of your garage door needs and that Dustin was able to provide you with five star service. We are here to help anytime you need us so please don't hesitate to call. We appreciate your business and the review very much!
Lithonia, GA
Great service in a timely.
- Maurice Chapple
Thank you for your business and the five star review.
Bogart, GA
Dustin was friendly, timely and a great communicator.
- David Bethea
Thank you, we are so happy to see Dustin provided you with five star service. We appreciate your business and the review!
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Alpharetta, GA
Extremely bad sales tactics - just be open and recommend what is really required and a reasonable price than asking to negotiate! Also similar to car sales tactics, he wanted me to take decision immediately. I was quoted $1900 to do repairs and around $2600 to replace doors! When I mentioned that since the price was high for repairs, I would prefer to do some research and decide in couple of days tech person got angry and just took off. Hope this was just the specific person...
- M R
We are very sorry you had a bad experience with our technician. We appreciate you bringing his behavior to our attention. We have thoroughly discussed your experience with him and used it as a teaching tool to explain that not everyone makes a decision on the spot, or are impulsive dealing with investments, repairs, purchases, etc. You certainly have the right to think on it and do research, we apologize he made you feel like you couldn't and that he left the way he did. His behavior that day is not an example of our company standards and expectations, as customer satisfaction is our top goal, we apologize we fell short of this goal with you. We value our customers very much and we hope one day we are able to help with your garage door needs.
Loganville, GA
Dustin B did a great job we will continue to use Precision for our garage door needs
- Dwayne Cammorto
Thank you for taking the time to leave us a review. We are pleased that Dustin was able to take care of your garage door needs. We appreciate your business and look forward to working with you again in the future if needed.
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Jefferson, GA
Dustin was my Tech. He asked questions ,explained my issues, made a suggestion He did the repair quclkly . A real Professional. I will definitely make referrals.
- David Franchi
Thank you for your business and the review! We are happy to hear that Dustin provided you with five star service and took care of your garage door needs. If we can help in the future, please don't hesitate to call.
Snellville, GA
I’ve used your services in the past and loved the professionalism and service. Since my business is also about service, I know that Dustin B. was on point. Thanks Precision- you guys rock!
- Wil Williamson
You're welcome, thank you for your business and the review. We are happy to hear that Dustin provided you with five star service!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Technician was very knowledgeable and professional.
- Dawn Shepherd