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Michael Powell

Michael Powell
Service Technicians
Reviews: 61
Average: 4.93 stars
Drug Test: 4/27/2018
Michael Powell has received 61 reviews, averaging 4.93 Stars:
1 2 3 4 5

Michael Powell's Bio:

Hi there, my name is Michael Powell . I have been in the business of garage door and repairs for some time now and love what I do. I have 5 amazing children and enjoy spending my free time with them and my dynamic wife. Life is good! I wouldn't have it any other way. I look forward to meeting you today and God Bless!

Review:

The technician was awesome, came on time and was completely knowledgeable. Highly recommended.

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A Response from: Tim

Thank you for your business and the recommendation!

Service Provided:
Garage Door Opener Repair

Review:

The installer was awesome

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A Response from: Tim

Great! Thank you for sharing!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I called Precision Door Service. Michael Powell arrived at my house at 10 am. He spend five to ten minutes doing an analysis and coming up with a plan. He put together a plan for repairing the garage door. He replaced the torsion springs and some rollers and other parts. He finished in less than 1 1/2 hours. He was prompt and courteous.

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A Response from: Tim

Thank you for choosing Precision - we appreciate your business and your review!

Service Provided:
Garage Door Repair

Review:

Quick response to my needs. Very knowledgeable technician. Good friendly customer service.

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A Response from: Tim

Excellent - Thank you for your business and for posting your review!

Service Provided:
Garage Door Repair

Review:

Very pleased with tech and his evaluation. Rapid response was good.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Repair

Review:

We had a warranty repair and I called and was scheduled the very next day. They came out and fixed the issue, added a few extra touches and also gave me some advice on how to care for my garage door to keep it working properly in the future. Very pleased.

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A Response from: Tim

Very good - thank you for taking time to share your experience for others to read and thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Michael was on time. He went over all of the problems with my door. The spring had broken and by the time I figured that out I had stripped the gears on the motor. He did not say that. He went to work and fixed it promptly. replacing the spring and lifter. I am happy with the work and he was pleasant to talk to.

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A Response from: Tim

Thank you for sharing your experience with "Precision" - we appreciate your business!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Thanks so much for coming out on short notice on a Friday afternoon to assess our garage door opener problem and replace the unit. We are pleased with the prompt and professional service!

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A Response from: Tim

Thank you for calling Precision!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Coil spring broke yesterday morning on our 6-yr-old garage door and both our vehicles were suddenly trapped in the garage...we needed assistance ASAP! Checked with TrustDale online and Precision was on the first page as top-rated. The first-listed company couldn't come out until 3-4pm. Precision promised arrival between 8-Noon. They pulled up at 9:15am and we couldn't have been happier! The repair techs were Michael Powell and Dustin Ridge. After they performed a multi-point inspection of all door parts, we opted to have them all replaced/upgraded as the old ones had reached nearly 15,000 ups/downs in just 6 yrs of operation--WOW! Amazingly, they were completely finished in under one hour and even advised of a logic board issue in the Liftmaster motor box discovered during their post-repair inspection. On their recommendation that I could handle this repair myself (saving me money), I just completed a call with Liftmaster/Chamberlain and ordered the board replacement online. Had Dustin and Michael not made the discovery, it would have failed at some point and it would have become another major issue. As it was, all is still working fine and I will be able to install the new logic board myself when it arrives in a few days. We could not have been more pleased with Precision and techs Michael and Dustin. Professional all the way and the cost was reasonable. We highly recommend them!

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A Response from: Tim

Thank you for choosing Precision and thank you for taking time to share your experience for others to read about. The recommendation is also greatly appreciated!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called and they came within hours Did a quality repair at a fair price fast They did a great job and I would use them again

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A Response from: Tim

Thank you - we appreciate your business!

Service Provided:
Garage Door Repair

Review:

I had a wonderful experience with Precision Garage Door. They were very knowledgeable and friendly. They did a great job and fixed both doors. I highly recommend them. I would definitely use them again!

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Service Provided:
Garage Door Repair

Review:

Great job by Michael!

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A Response from: Tim

Very Good! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Not only am I dissatisfied with the repair service I received from Precision Door, I’m extremely dissatisfied with their lack of response to my concerns. When I called to complain, the same tech who serviced my door called me back. When I asked for his managers phone number he refused to give it to me but said he would have him call me back, but he never did. I then sent an email to the person who mailed me my invoice and they never replied. I then sent email to their main email address but still never received a reply. Now, I will take my complaint to the Better Business Bureau.

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Service Provided:
Garage Door Repair

Review:

Fantastic service. No complaints.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Called and they were there next day quoted new garage door opener and 45 mins later we were open and closing.Technician was great and did very good work.

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A Response from: Tim

Thank you for choosing Precision and for sharing your experience!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Great company, used them before. Called on Sat morning and Mike Powell arrived about two hours later and fixed our garage door problem. He arrived when they said he would and was very professional, pleasant and fixed the issue. This company goes out of there way to take care of customers with a garage door problem, where other companies that I called ,put you off for 2to3 days

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Service Provided:
Garage Door Repair

Review:

The service was excellent. They were able to be there the next day. The technician was very knowledgeable, nice and on time. Our doors were just a bad install by another company. Parts were literally falling off them. He explained everything to me in detail and had them working smoothly. I would definitely recommend this company.

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Service Provided:
Garage Door Repair

Review:

Michael was on time, explained his observations of the problem and offered solutions. Upon my deciding to install a new lift, he promptly went to work and finished quicker than he forecasted. Everything worked perfectly.

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A Response from: Tim

Thank you for sharing your experience with Precision. We value your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent service. Technician was knowledgeable and proficient. Fixed what was broken, serviced both doors, and prevented a pending problem with the second door. Well done!

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A Response from: Tim

Thank you for sharing your review and for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Did a great job

-

A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Review:

The response to my call was quick and the service was great.

-

A Response from: Tim

Great! Thank you for taking time to post your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Door repaired; okay. RDH

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Rollers

Review:

Employee was on time, communicated problem and offered several options to solve problem. Will definitely call again if needed again

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Review:

Michael, the repair man examined the door and explained our different options for repair. He did the work very thoroughly and completely. We are very satisfied with the work. Your advertising gave me assurance we had a good company. We give you a 5 rating.

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A Response from: Tim

Thank you for the 5 star rating - we value your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

He did a great job putting my new garage opener up. I've told 3 people the same day.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We had a spring break and couldn't get the garage door up at all. We were very grateful for the work they did. I think what impressed us the most was the previous contractor didn't do the work properly (cheaper) and Precision was specific that they want to do a good job. We appreciated that..

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A Response from: Tim

Thank you for taking time to post your review - we appreciate you sharing your experience!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technicians are qualified and know how to deal with customers.

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Service Provided:
Garage Door Opener Repair

Review:

Thank you for coming so quick and showing up on time.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Michael did a good job repairing my garage door. I can tell he's honest right off the bat. Did not quote with big numbers which I experienced from another company I first called.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Repair handled quickly and efficiently. Highly recommended!

-

Service Provided:
Garage Door Repair

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Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
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Suite C-10

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Suite A-3

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Suite 701

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4390 Atlanta Hwy
Suite B

Bogart, GA 30622
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Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253